If you don't want to renew your PDF Suite software subscription, you can cancel it at any time in our Purchase Finder.
- Open our Purchase Finder and type the email address you used to make this purchase online.
- If you purchased via PayPal, your PayPal email address should be used.
- Enter one of these options: your password, order ID, or the last 4 digits of the credit card you used.
- If you have used your PayPal account to complete payment, you will be prompted to enter your ZIP/postal code.
You will see the list of your purchases.
- To see the details of a particular order, click View and manage next to it.
- Click on the Cancel Rebill button next to each subscription you want to cancel.
You will see that your future subscription has been canceled.
Note: Canceling your subscription stops all future billing renewals, but does not result in an automatic refund of your existing product. You will still have access to the product until it expires.