No resposne to my request to cancel my account
I have submitted a request to cancel my account several days ago and your lack of response is appalling. You just charge my account. Pls cancel it and let me know asap.
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Official comment
Hello,
Thank you for letting us know that you are still waiting for the refund. We can see that the refund was issued on October 19, 2022. We will follow up with you to confirm it and make sure all questions are answered.
Your feedback on the support will be forwarded to the appropriate team. Thank you for sharing it.
Regards,
PDF Suite Team
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