I have been billed but have not received activation key

Daryl Field

• November 06, 2022 17:14

I have been billed but have not received activation key

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• Official comment

  

  Megan

  • November 07, 2022 14:56

  Hello Daryl,

  Thank you for letting us know you did not receive a new key after the renewal. We will send it to you via email. Make sure to check your inbox. 

  Regards, 
  PDF Suite team 
• 

  Tammie Eckert

  • November 07, 2022 15:41

  I have the exact same issue. I sent an email on Friday and received an automated response this morning with no activation key.  This has delayed me being able to complete my work for three days. Extremely frustrating. 

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• 

  Megan

  • November 08, 2022 15:47

  Hi Tammie,

  Thank you for letting us know you have not received your activation key either. We will follow up with your request right away. 

  Regards, 
  PDF Suite team 

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• 

  Régine Carrier

  • November 14, 2022 11:03

  Bonjour, j'ai été facturée le 3 novembre mais je n'ai pas reçu de clé d'activation. Merci de me l'envoyer au plus vite.

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• 

  Megan

  • November 15, 2022 10:57

  Bonjour Régine,

  Merci de nous avoir fait savoir que vous attendiez également votre clé d'activation. Nous allons créer un nouveau dossier de support pour vous et assurer le suivi

  Salutations,
  L'équipe de la PDFSuite

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