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Transfer License

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5 comments

  • Official comment
    Lola

    Hi Steve,

    thank you for your post. You are able to transfer your license.

    Ill create a support case for you.

    Regards!

  • Steve Katz

    Thank you, but please explain the process for transferring the license. When I try to enter the license key I received from Humble Bundle in the new installation I get an error message. Thanks.

    0
  • Lola

    Hi Steve,

    one license key can be activated on one computer only that's why you get an activation error. Please send us the license key you got from Humble Bundle so we could adjust it asap

    https://support.pdf-suite.com/hc/en-us/requests/new

    Don't recommend sharing your key here as it will be public.

    Regards!

    0
  • Steve Katz

    Hi Lola. I did send the license key at the link you provide, but I have not had a response and I still cannot activate the app on my new computer, even though I have deleted it from my older machine.

    Thanks.

    0
  • Lola

    Hi Steve,

    My sincerest apologies for the slow response. I hope things have been well with you since we last spoke! 

    I have sent you a new license new to your email address. Please check your Inbox and Spam folder.

    Regards!

     

    0

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