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Issues with getting my Activation Code



  • Official comment

    Hi Pamela,

    I apologize for the inconvenience caused.

    The system sends a new license key after the subscription renewal to your email address. Please check your inbox and Spam folders.

    I have also asked our technical agent to re-send you the activation key.

    Let me know if you have any questions or concerns.

  • Visitor 81088209

    How do I get my activation key code


  • Megan

    Hello there, 

    Thank you for letting us you need help activating your license.  I'll be glad to assist you with getting your PDF Suite activated.

    Please be informed that the new version of PDF Suite has a new activation flow and does not require keys anymore. 

    Please make sure to install the correct version of PDF Suite using the link:

    Kindly be informed that in PDF Suite 20 you don’t need any keys because this version has an account-based activation. In order to activate your PDF Suite, follow the instructions below:

    1) Launch PDF Suite 20 and click on the Login icon in the right upper corner.
    2) Click Sign In and sign in with the email that you used while registering the license.
    3) Once you are logged in, click Proceed to PDF Suite or simply switch to PDF Suite window. Your license is now activated!

    You can also check this illustrated activation guide for more details: 

    If you have any other questions, please feel free to contact us.

    PDF Suite team 


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