Issues with getting my Activation Code

Pamela Fromenthal

• November 30, 2022 17:04

I am on Auto renewal and when I came in this morning I have notice renewal done but I do not have an Activation Code yet.  I am completely locked out of my program and I am a business - I am very disappointed as I am not able to get in touch with anyone.  I am a Central Time Zone in the USA customer.

0

• Official comment

  

  Lola

  • December 01, 2022 17:35

  Hi Pamela,

  I apologize for the inconvenience caused.

  The system sends a new license key after the subscription renewal to your email address. Please check your inbox and Spam folders.

  I have also asked our technical agent to re-send you the activation key.

  Let me know if you have any questions or concerns.

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