Activation Key

Jesse Castaneda

• December 09, 2022 23:12

My activation key is not working.

1

• Official comment

  

  Megan

  • December 10, 2022 17:16

  Hello Jesse, 

  Thank you for creating a post here on our forum to let us know you need help with your activation key. 

  I will now create a new support case for you and one of our agents will assist you. 

  Regards, 
  PDF Suite team 
• 

  Douglas R, Griffith

  • October 14, 2023 01:57

  I am needing help getting my activation key Please

  0
• 

  Megan

  • October 14, 2023 10:41

  Hello Douglas, 

  Thank you for reaching out to let us know you are looking for an activation key to get your PDF Suite. 

  I will be glad to help you with the activation of your license. 

  Please let me inform you that PDF Suite has a new version and it has a new activation flow that does not require keys. 

  Please make sure to install the correct version of PDF Suite using the link:
  Click here 
   
  With PDF Suite 20, you don’t need any keys because this version has an account-based activation. In order to activate your PDF Suite, follow the instructions below:

  
  1) Launch PDF Suite 20 and click on the Login icon in the right upper corner.
  2) Click Sign In and sign in with the email that you used while registering the license.
  3) Once you are logged in, click Proceed to PDF Suite or simply switch to PDF Suite window. Your license is now activated!
   
  You can also check this illustrated activation guide for more details:

  Click here 
  
  Feel free to let us know if you have any questions. 

  Regards, 
  PDF Suite team 

  0
• 

  Srdscottdouglas

  • November 04, 2023 23:40

  I have removed and reinstalled pdf suite and it seems to work but continues to ask for payment when I have paid for pdf suite pro, I've asked for help but I just keep going in circles what do I need to do to resolve this???

   

  0
• 

  Megan

  • November 06, 2023 10:16

  Hi Scott, 

  Thank you for letting us know you need help activating your PDF Suite Pro license. 

  I will create a new support case for you to help you activate your license. Please make sure to check your inbox for our email. 

  Regards, 
  PDF Suite team 

  0
• 

  Betty Henderson

  • December 31, 2023 14:19

  There is neither a Person Icon nor a Profile Icon showing on my PDF.com log-in page. How do I work around this?

  0
• 

  Betty Henderson

  • December 31, 2023 14:24

  Did not receive an e-mail from you regarding my inability to log in to my new account. I have checked both my in-box folder and spam folder and neither has your response. I know you have my correct e-mail address because I have received a couple of e-mails from PDF.com since making the purchase. 

  0
• 

  Lina

  • January 03, 2024 14:59

  Hello Betty,

  Thanks for sharing that you need help with the activation of your PDF Suite license. Please check these instructions that will help you with this matter: https://support.pdf-suite.com/hc/en-us/articles/360056940272-How-to-activate-PDF-Suite-

  We will also create a support ticket to make sure your license is activated and you don't have further questions.

  Regards, 

  PDF Suite Team

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