Renewal Activation Key

Kari

• January 04, 2023 15:24

I was charged for renewal but have not received the new activation key. Put in a ticket 6 days ago and all I have received was a message saying they are backed up. At this point I either need to get the activation code or I will have to purchase another software so I can work. 

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• Official comment

  

  Megan

  • January 06, 2023 09:48

  Hi Kari, 

  Thank you for informing us that you did not receive your new activation keys after the renewal. I am sorry you had to wait so long for a reply to your request. Our support center had an unforeseen increase in the number of cases we received recently. We are actively working around the clock to answer everyone as quickly as we can.

  As I see you contacted us through chat and our chat agent helped you and provided you with your new keys. 

  Regards, 
  PDF Suite team 
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  Juan Consultor

  • June 01, 2024 17:35

  i can't open my account because I don't remember my old password. I need some body help me

   

   

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  Juan Consultor

  • June 01, 2024 17:36

  I need to cancel the order

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  Megan

  • June 02, 2024 10:17

  Hello Juan, 
  Thank you for letting us know you need help with your request. We will follow up with you via a support ticket. 

  Regards,
  PDF Suite team 

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