Suspicious

Answered

terry.gallagher

• January 09, 2023 15:01

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When I try to download Product Replacement Guarantee, 1-Click to PDF & PDF Templates Pack, Norton warns me of "Spicious Link".  Has anyone else had this happen?  Any suggestions?  Thanks!!

0

• Official comment

  

  Lola

  • January 10, 2023 16:16

  Hi Terry,

  Thank you for your post. Ill be happy to help.

  I'm using the Norton Antivirus Plus on my laptop so I was able to test the links/downloads and see no issue here 

  

  So, I believe you can use the Norton Safe Web browser extension or Norton 360, right? That's a common problem, I reassure you that our software is 100% clean of viruses and malware applications.

  The report from your Norton extension is what is known as a false positive. Please make sure that your Norton product has the latest definition updates. Run LiveUpdate to install all the available updates for your Norton product and then run a Full Scan.

  If the false positive still occurs with the latest definitions, report it to Norton directly. The link to submit a false positive differs based on the exact detection or the alert you receive.

  Let me know if you have any questions or concerns.

   

   

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