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RENEWAL ERROR Msg Credit Card Not authorised - yet states product purchased - no Authorisation email - no debt credit card



1 comment

  • Official comment

    Hello Stuart, 

    Thank you for contacting us about your issue with renewing your license.

    According to our records, you canceled your subscription for the license you had last year, and your license key was deactivated. Therefore, you cannot renew a canceled subscription. You need to purchase a new license to be able to use PDF Suite again.

    We have created a new support case to assist you further.

    PDF Suite team 


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