No Activation Code

Cheyanne Arredondo

• July 28, 2023 03:11

I cannot open my documents because I have not been sent an activation code.

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• Official comment

  

  Lina

  • July 28, 2023 12:46

  Hello Cheyanne,

  Thanks for letting us know that you need help with the activation. According to our records, you purchased an account-based license that doesn't require the license key for activation. We will create a ticket for your case to help you with the activation further.

  Regards, 

  PDF Suite Team
• 

  Cheyanne Arredondo

  • July 28, 2023 14:10

  When I open PDF Suite on my laptop, it keeps saying License Expired and that I need an activation code, so it is still not allowing me to open my documents. 

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• 

  Lina

  • July 28, 2023 14:32

  Thanks for letting us know that the issue persists. We will get back to you via email to assist you further.

   

  Regards, 

  PDF Suite Team

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