PDF Suite 2020 or 2015
I have the transcript with the purchase and install of PDF Suite executed 2/13/2024 through your online Support service upgraded product to Lifetime PDF Suite. The computer shortcut says Expert PDF 15; nothing indicates a 2023 program has been installed. Update program does not operate by searching for program. Where is the PDF Suite 2023/24 program?
At the time I purchased the original PDF 2020 program also a few days ago, I paid the full price, after I made payment confirmation select a discount offer from PDF Suite came up offering me a $25.00 additional discount. I also asked for it during the online support with installation process. That was not granted.
I am asking for your assistance in a) Providing me the current PDF Suite program that provides your "top of the line" product; and b) the application of any financial discount that was offered,
I have the transaction report for your review if required. Alex was the support tech., the date listed above, the time 11:17 AM. UQKR
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Official comment
Hi Lincoln,
Thank you for sharing that you need help getting access to PDF Suite. We'll create a ticket to help you with this matter as well as with the discount that was offered to you. Please check your inbox for the email from us.
Regards,
PDF Suite Team
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