I want to cancel the automatic renewal scheduled for next month

jmkiener6

• October 24, 2021 15:55

Order Number: UQHX9S23
Purchase Date: 2020/11/23
Renewal Date: 2021/11/23

Please cancel this automatic renewal.

-3

• 

  Michael Atkinson

  • July 21, 2022 13:20

  Cancel my automatic renewal:

  Order Number: UQK34ES5
  Purchase Date: 2021/08/20
  Renewal Date: 2022/08/20

  0
• 

  Ozziejo

  • July 23, 2022 19:16

  please do not renew subscription. please do not charge my account

  0
• 

  Janet Franklin

  • July 31, 2022 17:32

  Is this actually how we cancel a subscription?

  -1
• 

  Ozziejo

  • July 31, 2022 17:50

  I think my husband clicked in the email reminding of the upcoming renewal, near bottom. Either "Help Center" or clicking "here" and he was able to communicate and recieve a request "number" and within 48 hrs it sent another email acknowledging request for non-renewable. It then indicated we have access until our current expiration date, then it will be terminated.

  -1
• 

  ARNULFO VAZQUEZ

  • August 29, 2022 14:50

  Cancel my automatic renewal. Please. 

  -1
• 

  Lina

  • August 29, 2022 17:41
  • Edited

  Hi ARNULFO,

  Thank you for reaching out to us with your subscription cancellation request. We cancelled the renewal of your subscription to PDF Suite 2021 - Professional. It will expire on 2022-09-28 and you won't be charged for the service. We will also follow up with you on the case. 

  Should you have any questions, you can always send us an email at support@pdfsuite.zendesk.com

  Have a great day!

  Regards,

  PDF Suite Team

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