Never got the Activation key email but was charged for the product
Never got the Activation key email but was charged for the product. I got the welcome to PDF Suite email, but not other info contained in it
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I was charged for a renewal subscription 2 days ago but never received an email with an activation fee. I am unable to get support through the phone and placed two requests for support since yesterday and still waiting for an answer. Any suggestions on how to contact software support?
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I have the same problem - charged for renewal - 3 days ago - received a Note concerning a successful renewal - however the program due not work
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Same here. Renewed. Never got activation code email. CC already charged.
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are there any updates to this. the same thing has happened to me.....
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Same here! This is ridiculous. They charged my credit card for an auto renewal and sent a confirmation of the renewal but no activation key.
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I need a receipt/ invoice for my purchase. Where do I look for one?
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This is a scam company.
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My subscription has auto renewed but not received activation key so cannot access the software. Emailed them several times and raised a request but no response at all!
Anyone know who I can contact to sort out? Getting urgent now!
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Same issue. How do we get our activation code that we paid for?
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Same issue for me. I received a notice my subscription was renewed but never received an activation code. Did anyone ever get this resolved or have any luck?
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I did manage to resolve this. I emailed the support team. They got back to me within a week and sent it over.
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