Twice charged for PDF renewal

Iviedgo

• 7 février 2023 15:30

I can now print PDFs, but I was charged twice for my renewal, once on January 20th and a second time last week. Can you please remove one of the charges. Thank you.

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• Commentaire officiel

  

  Megan

  • 13 février 2023 08:00

  Hello Iviedgo,

  Thank you for updating us and letting us know you can now print your PDFs. But you still have a double bill issue. I will create a new support ticket for you and one of our agents will help you with this via email. Please make sure to check your inbox. 

  Regards, 
  PDF Suite team 

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